Tone of Voice – Getting it RIGHT
‘Which side of the bed did you get up this morning?’ That’s the question that several people attending my training courses have been asked by their bosses. And anyone who works in public research will know that once two or three people say the same thing there is probably some wider truth in it. (In the same way, MPs know that it is time to sit up and take notice of us once they get a handful of letters reporting the same...
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